Privacy Policy

Effective date: January 1, 2026

Who we are

Rentoria StudioWorks provides hourly studio rental services for photo, video, podcast, and event productions. We value privacy as part of professional trust.

Scope

This policy covers personal data processed when you browse our site, create an account, contact us, or book a studio.

Data we collect

• Contact data: name, email, phone.
• Booking data: dates, crew size, selected studio, add-ons.
• Technical data: IP, device, browser, pages viewed (aggregated).
• Preference data: theme preference and cookie consent stored in your browser.

How we use data

• Provide and manage bookings and customer support.
• Improve site performance and studio operations.
• Send service messages (e.g., confirmations). We do not send marketing without consent.

Legal bases

• Contract: to process booking requests and provide services.
• Legitimate interests: improve services, prevent fraud.
• Consent: optional analytics or marketing (disabled by default).

Sharing

We do not sell personal data. We may share limited data with service providers under confidentiality (e.g., payment processors) and when required by law.

Retention

• Inquiry records: 18 months.
• Booking records: 7 years (accounting and compliance).
• Technical logs: 12 months aggregated.

Your rights

Depending on your location, you may request access, correction, deletion, restriction, or data portability. You may object to processing or withdraw consent at any time.

Security

We apply access controls, encryption in transit, and staff training. No method is 100% secure; we act quickly on reported issues.

International transfers

If data moves across borders, we use standard contractual clauses or equivalent safeguards.

Children

Our services are not directed to children under 16. If we learn of such data, we delete it.

Contact

For privacy requests, email [email protected] or mail our office. You can also use the contact form.

Changes

We will update this policy as practices evolve. Material changes will be announced on this page.